1. Returns
We allow returns for refund only. We do not allow exchanges. For items purchased online, returns are accepted within 30 days of the delivery date. To initiate a return, please contact us at reginawhitesecrets@gmail.com to obtain a return authorization. Be sure to include the item's order number and your reason for the return. Returns that are shipped without authorization may not be accepted. Please allow up to 10 business days for your refund to be processed once we receive your return.

2. Return Shipping
Return authorization for items shipped in error, or items being returned because they are defective or damaged, will include a prepaid shipping label. Return shipping on items being returned for other reasons will be paid for by the customer.

3. Eligible Items
The following items are not eligible for return: Clearance items, Final Sale items, and Gift Cards. We reserve the right to refuse any return at management's discretion if the item does not meet the criteria set forth within this policy.

4. Condition of Items
Except for items that were damaged when purchased, items must be in new, unused, and sellable condition with all original packaging intact and tags attached.

5. Form of Payment
Refunds, if issued, will be issued in the original form of payment minus shipping and handling fees unless otherwise stated. If the original form of payment is unavailable, store credit may be issued at our discretion.

​

If you have any questions about our return policy, please contact us at reginawhitesecrets@gmail.com